Mar 18, 2024
ChatGems Inc. (DBA Peel AI)
Privacy Policy
At Peel, we take your privacy seriously. Please read this Privacy Policy (this “Policy”) to learn how we collect, use, and protect your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Remember that your use of Peel’s website or enterprise platform (collectively, the “Services”) is at all times subject to our Terms of Use and/or a separately executed customer agreement, as may apply to you (collectively, the “Customer Terms and Conditions”). Any terms not defined in this Policy have the definitions provided in the applicable Customer Terms and Conditions.
You may print a copy of this Privacy Policy by clicking here.
As we continually work to improve our Services, we may need to change this Policy from time to time. We will notify you of material changes by placing a notice on our website, by sending you an email, or by another means. If you use the Services after any changes to this Policy have been posted, you agree to the revised terms.
Table of Contents
1. What this Privacy Policy Covers
This Policy covers how we treat Personal Data that we gather when you access or use our Services or when you visit our website to contact us for more information or apply for jobs. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information,” “personal information,” or “sensitive personal information” under applicable data privacy laws.
Note for End Users of Our Customers: If you are an end user or employee of one of our Customers who serves as the “data controller” of your Personal Data (e.g., when they use Peel’s Services), please contact that entity regarding any questions about the sharing or processing of your Personal Data.
This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.
2. Personal Data
2.1 Categories of Personal Data We Collect
This chart details the categories of Personal Data that we collect and have collected over the past 12 months:
Category of Personal DataExamplesBusiness or Commercial Purpose(s) for CollectionCategories of Third Parties With Whom We DiscloseProfile or Contact DataFirst and last name, email, phone number, unique identifiers.- Providing the Services
- Corresponding with You- Service Providers
- Parties You Authorize, Access, or AuthenticatePayment DataFinancial account information, payment card type, last 4 digits of payment card, billing address, phone number, email.- Providing the Services- Service Providers (payment processing partner, e.g., Stripe)Professional or Employment-Related DataResume, job title, job history, performance evaluations, union membership.- Providing, Customizing, and Improving the Services- Currently not disclosed to third partiesSensory DataPhotos, videos, or recordings of you and/or of your environment.- Providing, Customizing, and Improving the Services- Service ProvidersSensitive Data (where applicable under State Privacy Laws)Contents of consumer’s mail, email, and text messages where Peel is not the intended recipient.- Providing, Customizing, and Improving the Services
- Inferring characteristics- Service ProvidersInferences Drawn From Other Personal DataAttributes, user behavior, and predispositions.- Providing, Customizing, and Improving the Services- Service ProvidersOther Identifying Information You Voluntarily ProvideEmails, letters, texts, or other communications you send us.- Providing, Customizing, and Improving the Services
- Corresponding with You- Service ProvidersUsage InformationIP address, browser type, operating system, and how you interact with the Services.- Providing, Customizing, and Improving the Services- Service Providers
2.2 Our Commercial or Business Purposes for Collecting Personal Data
We collect and use your Personal Data for the following purposes:
Providing, Customizing, and Improving the Services
Creating and managing your account or other user profiles
Processing orders or transactions; billing
Providing you with the products, services, or information you request
Providing assistance for the Services
Improving the Services via testing, research, analytics, and product development
Personalizing the Services, website content, and communications based on your preferences
Marketing the Services
Marketing and selling the Services
Corresponding with You
Responding to correspondence we receive from you
Contacting you when necessary or requested, and sending you information about Peel or the Services
Sending emails and other communications according to your preferences or when you apply for jobs with us
2.3 Other Permitted Purposes for Processing Personal Data
We may also collect, use, and disclose Personal Data for:
Legal and Security Purposes
Fulfilling our legal obligations under applicable law, regulation, court order, or other legal process (e.g., preventing, detecting, and investigating security incidents or potentially illegal or prohibited activities)
Protecting the rights, property, or safety of you, Peel, or another party
Enforcing any agreements with you
Responding to claims that any posting or other content violates third-party rights
Resolving disputes
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice or obtaining your consent where required by law.
2.4 Categories of Sources of Personal Data
We collect Personal Data about you from:
You Directly
When you create an account, use our interactive tools and Services, or send us communications
When you interact with Cookies or similar technologies
Public Records
When this information is made available publicly (e.g., publicly available government sources)
3. How We Disclose Your Personal Data
We disclose your Personal Data to the following categories of service providers and other parties for the purposes described above:
Service Providers
These are parties that help us provide the Services or perform business functions on our behalf, such as hosting, technology, communication providers, analytics, and payment processors. For example, our payment processing partner, Stripe, collects any payment card information you provide and processes payments on our behalf. Please see Stripe’s Terms of Service and Privacy Policy for information on its use of your Personal Data.Parties You Authorize, Access, or Authenticate
Third parties that integrate with the Services at your direction (e.g., social media or single sign-on services like Google).Cross-Border Data Transfers
Peel may transfer Personal Data internationally, including to countries outside the European Economic Area (EEA) and the United Kingdom. When conducting such transfers, we ensure compliance with applicable data protection laws (including GDPR) through lawful data transfer mechanisms such as Standard Contractual Clauses (SCCs) or other recognized safeguards.Legal Obligations
We may disclose any Personal Data in conjunction with legal and security requirements under the “Other Permitted Purposes for Processing Personal Data” section above.Business Transfers
If we undergo a merger, acquisition, bankruptcy, or other transaction in which a third party assumes control of our business (in whole or in part), we may transfer all Personal Data to the third party.Aggregated, De-Identified, or Anonymized Data
We may create aggregated, de-identified, or anonymized data from Personal Data by removing information that makes the data personally identifiable. We may use and disclose such aggregated or de-identified data for any lawful business purpose, provided it does not identify you.
4. Tracking Tools, Advertising, and Opt-Out
We use cookies and similar technologies (collectively, “Cookies”) to recognize your browser, understand usage of our Services, and improve them. Types of Cookies include:
Essential Cookies: Required for providing you with features or services you have requested.
Functional Cookies: Record your choices and settings to personalize your experience.
Performance/Analytical Cookies: Help us understand visitor usage patterns.
You can set your browser to refuse some or all Cookies or to alert you when Cookies are being sent. However, if you disable or refuse Cookies, some parts of our Services may not function properly.
Do Not Track Signals
Our Services do not currently recognize or respond to “Do Not Track” signals sent by web browsers.
5. Data Security
We use appropriate physical, technical, organizational, and administrative measures to protect your Personal Data from unauthorized access, use, or disclosure. These measures may include encryption in transit and at rest, access controls, and routine security assessments.
Data Breach Notification
In the event of a data breach involving your Personal Data, we will notify affected individuals and relevant regulatory authorities as required by applicable law, including the EU General Data Protection Regulation (GDPR) and other data protection regulations.
6. Data Retention
We retain Personal Data for as long as necessary to provide our Services and for the business or commercial purposes outlined above. The retention period may extend if needed to comply with legal obligations, resolve disputes, or enforce agreements. Once data is no longer required, we securely delete or anonymize it.
Examples:
We retain your profile information and credentials for as long as you maintain an account with us.
We retain payment data as long as needed to process your purchase or subscription or to comply with relevant laws.
7. Personal Data of Children
Our Services are not intended for use by children under 13 (or 16 in certain jurisdictions). We do not knowingly collect Personal Data from children. If we learn that we have inadvertently collected such information, we will promptly take steps to delete it. If you believe that a child under 13 has provided us with Personal Data, please contact us at support@getpeel.ai.
8. California Resident Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and other state laws. Please see California Resident Rights for details on how you can exercise your right to:
Know what Personal Data we collect, use, or disclose
Request deletion of your Personal Data
Opt out of the sale or sharing of your Personal Data (as defined under CCPA)
To exercise any of these rights, please contact us at support@getpeel.ai. We may request additional information to verify your identity.
9. Virginia Resident Rights
[Existing content on Virginia rights goes here, if applicable.]
10. Colorado Resident Rights
[Existing content on Colorado rights goes here, if applicable.]
11. Connecticut Resident Rights
[Existing content on Connecticut rights goes here, if applicable.]
12. Utah Resident Rights
[Existing content on Utah rights goes here, if applicable.]
13. Other State Law Privacy Rights
[Existing content on other state laws goes here, if applicable.]
14. GDPR Compliance (European Union, United Kingdom, and Swiss Data Subject Rights)
In addition to the state-specific rights described above, we are committed to complying with the General Data Protection Regulation (GDPR) and related data protection laws in the United Kingdom and Switzerland. This includes adhering to the following key principles:
Lawfulness, Fairness, and Transparency
We process Personal Data lawfully, fairly, and in a transparent manner.Purpose Limitation
We collect Personal Data only for explicit and legitimate purposes and do not process it in ways incompatible with those purposes.Data Minimization
We collect only the Personal Data necessary to achieve our stated purposes.Accuracy
We strive to keep Personal Data accurate and up to date.Storage Limitation
We retain Personal Data only as long as necessary for our legitimate business purposes or as required by law.Integrity and Confidentiality
We implement security measures to protect Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Rights of EU, UK, and Swiss Data Subjects
Subject to applicable law, individuals in the European Union, the United Kingdom, and Switzerland have the following rights regarding Personal Data that we hold about them:
Right of Access: You may request confirmation of whether we are processing your Personal Data and request a copy of that data.
Right to Rectification: You may request that we correct any inaccurate or incomplete Personal Data.
Right to Erasure (Right to Be Forgotten): Under certain circumstances, you may request that we delete or remove your Personal Data.
Right to Restrict Processing: You may request that we restrict or suspend the processing of your Personal Data in certain circumstances.
Right to Data Portability: You may request to receive your Personal Data in a structured, commonly used, and machine-readable format and to have us transfer such data to another controller where technically feasible.
Right to Object: You may object to processing of your Personal Data in certain circumstances, including for direct marketing purposes.
Right to Withdraw Consent: If we rely on your consent as the basis for processing, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at support@getpeel.ai. We will respond to your request in accordance with applicable data protection laws, and we may request additional information to verify your identity before processing your request.
15. Contact Information
If you have any questions or concerns about this Privacy Policy or our practices, or if you wish to exercise your data subject rights, please contact us at:
ChatGems Inc (DBA Peel AI)
2636 NE Jill CT
Bend, Oregon 97701
Email: brannon@getpeel.ai
Telephone: (949) 923-1050
Effective as of March 18, 2024
Google Workspace APIs
Peel does not use Google Workspace APIs to develop, improve, or train generalized AI or machine learning models.
Thank You
Thank you for reading our Privacy Policy. We are committed to safeguarding your privacy and will continue to update this Policy to reflect changes in our Services, applicable laws, or industry best practices.
